SAP Knowledge Base Article - Public

2833501 - Missing buttons in Matches tab when editing a Mentoring Program


After Q3 2019 release (b1908), the buttons "Save" and "Cancel" are missing in the "Matches" tab, when editing a Mentoring program.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors Mentoring

Reproducing the Issue

  1. Go to Admin Center > Manage Mentoring Programs;
  2. Select a program (applicable to all mentoring program types);
  3. In the tab "Matches" (Matched/Not Matched), the buttons "Save" and "Cancel" are missing:


  1. Before the b1908 release, the buttons would be available at the bottom of the page:



On Q3 2019 release (b1908), a product enhancement was introduced to the Mentoring program, to improve user experience, and long loading times every time a page is saved.


Within this release, any adjustments done by the admin are immediately and automatically saved, with all changes reflecting in the page on real-time. And with real-time data updates, only available users are listed for matching or other actions.

NOTE: This is applicable to all mentoring program types.

See Also

Complete information on all performance and product enhancements introduced for mentoring on Q3 2019 release (b1908), is available in the wiki page Mentoring - Performance and Usability Enhancements.


mentoring, Cancel & Save buttons, button, not available, missing, UI, manage mentoring programs, b1908 release, Q32019, CDP-11871, change, modify, product enhancement , KBA , LOD-SF-MEN , Mentoring , LOD-SF-MEN-ADM , Admin Center and Setttings , Problem


SAP SuccessFactors Succession & Development 1908