SAP Knowledge Base Article - Public

2833601 - The kernel does not match the mimes version. Installation is damaged.


When the user tries to open the app "Set Global Parameters" the following error is displayed:

"The kernel does not match the mimes version. Further proceeding will result in unpredictable behavior. Installation is damaged."


S/4HANA Cloud All Versions 


After S/4HANA Cloud product upgrade/Hotfix Collection old cache will not be flushed from the browser cache.


  1. Go to your browser settings.
  2. Clear browser cache.
  3. Close all open browser windows.
  4. Then try to open your system url and run the procedure.


The Kernel does not match the mimes version, Installation is damaged, clear browser cache , KBA , XX-S4C-OPR-INC , S/4HANA Cloud Availability, Performance and Administration , Problem


SAP S/4HANA Cloud all versions