Symptom
See the exact steps of adding Phone Information for contingent workers.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
Navigate to Add Contingent Worker wizard, fill the identity information details and move to Personal Information section. Here you can see that there is no option to add phone information.
Cause
Missing Configuration.
Resolution
Configure Contingent Worker person type under phoneInfo HRIS element in Manage Business configuration.
After adding above person type we can see that Phone information can be added for contingent workers as below.
Keywords
Phone Information, Contingent Worker, phoneInfo for Contingent Worker,phoneInfo, CWF , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EC-PER , Person Data (All Person Data Types) , How To
SAP Knowledge Base Article - Public