SAP Knowledge Base Article - Preview

2834005 - Formal Name does not update after enabling Name Format

Symptom

  • Name Format is enabled and configured by the Formal Name value is not refreshed or updated.
  • The old name still appears when searching in People Search after enabling Name Format.
  • Newly hired employees' formal name is not being automatically updated.
  • Future hires do not respect the Name Format.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors Employee Central - Personal Information
  • SAP SuccessFactors Employee Central - Add New Employee
  • SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

ECT-123149,ECT-123150, name format, formal-name, formal name not updated, old name shows in search, people search, new hires, issue, new employee, newly added, recently added, wrong name in search, wrong name, INC7845294 , KBA , formal name , is-overridden , customize name format , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , LOD-SF-EC , Employee Central , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Problem

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