Symptom
After a system instance refresh, information such job requisition history, posting history or applicant history is lost.
Environment
SAP SuccessFactors Recruiting Management
Resolution
This is expected behaviour. As part of compliance requirements, since b1811, audit data for RCM related information will be removed after an instance refresh to comply with GDPR demands. As most of the security-related features in SFSF, it is not possible to opt out of this behaviour. More information on this has also been reported in the Instance Refresh Guide available on the SAP Help Portal ("Except for Employee Central and Onboarding, all other audit logs are not copied from the source to target instance post refresh.").
System working as designed to comply to GDPR demands. Alternatives to this behaviour can be suggested throughout our Enhancement Request process.
Note: The Job Requisition data (fields, operator and etc.) will be copied.
See Also
2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products
2277508 - SuccessFactors Cloud Manual Instance Refresh Process & FAQ
Keywords
missing, refresh, empty, blank, data, extract, posting, audit, job, requisition, recruiting, copy , KBA , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , Problem
SAP Knowledge Base Article - Public