SAP Knowledge Base Article - Public

2834577 - Catalog Image is not Showing up in Shopping Cart

Symptom

You are adding product from catalog in shopping cart, but the product image is not visible in the shopping cart.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Home work center or Project Management work center
  2. Select Go Shopping or Go Shopping(Advanced)
  3. Navigate to Select Products tab
  4. Search for an item from catalog
  5. The image does not show up for the relevant item

Cause

The link to the image is not correctly maintained in the external catalog.

Resolution

Please ask the supplier to maintain the image link/path correctly in the catalog.

Keywords

image, shopping cart, catalog , KBA , AP-REQ-IR , Internal Request , How To

Product

SAP Business ByDesign all versions