Symptom
An approver approves the sales quote which leads to change in pricing status from calculated successfully to not calculated.
Environment
Cloud for Customer
Reproducing the Issue
Prerequisite: Sales Quote which has the Pricing status "Calculated Successfully" has been submitted for the Approval to assigned Approver.
- Approver Logs into Fiori.
- Go to Sales Work Center.
- Go to Sales Quotes Work Center View.
- Search and open the Sales Quote XXXX, (where XXXX represents sales quote ID).
- Go to the Approval Facet.
- Select the row and click in Check in Action Column for approving Sales Quotes.
- Sales quote Pricing Status Changed from Calculated Successfully to Not Calculated
Cause
Approval of sales quote leads to redetermination of product/item quantities. This makes the pricing status in sales quote to change from "Calculated Successfully" to "Not Calculated" .
Resolution
This is expected behavior. Pricing status will change from "calculated successfully" to "Not Calculated" in sales quote, if products/items quantity is redetermined while approving the Sales quote.
Details for the change in product/item quantities, can be viewed on the "Changes" facet of the Sales Quotes.
- Go to Sales Work Center.
- Go to Sales Quotes Work Center View.
- Search and open the Sales Quote XXXX, (where XXXX represents sales quote ID).
- Go to the Changes Facet.
- Select the row and scroll down to view details towards the quantities changed.
Keywords
Pricing Status, Not calculated, Successfully calculated, Sales Quote, Approval , KBA , successfully calculated, sales quote , pricing status, not calculated, success , pricing status, not calculated, , LOD-LE-CQP , Customer Quote Processing , Problem