SAP Knowledge Base Article - Public

2834736 - Account Hierarchy list doesn't display all the records in Fiori

Symptom

You cannot see the full list of account hierarchy in fiori as you can see in HTML5.

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Logo to fiori client.
  2. Navigate to the Customers work center.
  3. Select the Account Hierarchy work center view.

You can see that only a few entries are displayed.

Cause

Only 400 entries are loaded in the account hierarchy list. It has been modeled this way to increase the performance. For now this is the expected system behaviour.

Resolution

Click the column header 'Account' or 'Name' and select ascending or descending to view the lists from A-H or H-Z.

Keywords

account hierarchy, entries, list , KBA , AP-RC-MOB-UIF , Responsive UI , Problem

Product

SAP Cloud for Customer add-ins 1908