SAP Knowledge Base Article - Preview

2834739 - "System error has occurred" while accessing the Spot Award program page - Rewards & Recognition

Symptom

  • When accessing Rewards & Recognition from Admin Center, a "System error has occurred!" message populates.
  • What can be checked to resolve this error message?
  • When processing an award there is an error message.
  • When accessing Rewards & Recognition page, it keeps loading.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP SuccessFactors Reward & Recognition

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

System, error, has, occurred, rnr, admin, rewards, recognition, award, failed, mdf, sync, failing, page, keeps, loading, award, submission , KBA , LOD-SF-RNR , Reward and Recognition , LOD-SF-MDF , Metadata Framework , Problem

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