2835434 - How to Add a New Partner Function to Your Transaction Type in Change Request Management/IT Service Management

• You want to know how to configure new Partner Functions in the CRM Web UI:
• You want to add a partner function field to your transaction type on the Web UI for your IT Service Management or Change Request Management scenario that is not available in the standard, for example: Adding a Developer to the transaction type SMAD.
• You have added new Partner Functions in SAP GUI and they are not reflecting in CRM Web UI
• Your transaction type is using the standard view on documents by default and does not show your changes when you save (ie. using SMAD rather than ZMAD)
• You cannot find the correct field in the view configuration
• You have incorrectly linked the partner field to your new partner function
• You have incorrectly configured the Partner Function Display to use the wrong Order number or Function
• You are trying to use Partner Determination Procedure > User Interface Settings to configure your view but it is not working

SAP Solution Manager 7.2

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