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SAP Knowledge Base Article - PreviewSymptom
- When searching within the Live Activity work center by a Business Partner Name, all the activities (Ticket, Accounts, etc.) appear as result of the search.
- When searching using the Business Partner ID, only one result appears (the own business partner).
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
Live Activity; CTI; Business Partner; Search; ID; , KBA , LOD-CRM-LA , Live Activity , How To
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