SAP Knowledge Base Article - Preview

2836102 - SAP Marketing - Newsletter Campaign creates unexpected Interactions

Symptom

A newsletter campaign in SAP Marketing results in unexpected outcome, contacts with email permissions as opt-in do not receive the email.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Marketing Cloud Edition
SAP Marketing on-premise from Release 1709

Product

SAP Marketing all versions ; SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Keywords

Newsletter Campaign, Communication Category, Subscription, Marketing Permissions, Outbound Email, Outbound Check Failed, Marketing Permission Check Failed Newsletter Kampagne, Kommunikationskategorie, Anmeldung, Marketing Einwilligung, Ausgehende E-Mail, Ausgangsprüfung fehlgeschlagen, Marketing-Einwilligungsprüfung fehlgeschlagen , KBA , CEC-MKT-DM-PER , Marketing permissions , CEC-MKT-CPG-EXE , Campaign execution , Problem

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