SAP Knowledge Base Article - Public

2836163 - How to set CC Option in Email for Purchase Order Output by Default?

Symptom

You have set Email as the output channel for purchase orders. Hence, the purchase order output is going to the supplier via email.

However, for purchase order output, you want to add the CC option in the email which is sent out.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase requests and Orders work center
  2. Select view: Purchase orders
  3. Create a new Purchase Order and select order
  4. Purchase Order is sent to supplier via email
  5. However, you would like to CC the same email to another person when the order is sent out

Resolution

You can do so in this fine tuning activity under Business Configuration work center:"Purchase Order Output Control Settings"

You have 2 options here:

-Purchase Order Send Email Control Settings- Here, you can configure the e-mail ID settings for different party types, if the purchase order communication to supplier is via email.

-Purchase Order Send Output Control Settings-You can also set the attributes. Changes to ordered purchase order is communicated to supplier (via email, fax or post) only if there is a change in the values of the attributes that are selected here.

Keywords

Purchase Order Output Control Settings, Purchase Order output, email , KBA , AP-POP-PO , Purchase Order , How To

Product

SAP Business ByDesign all versions