SAP Knowledge Base Article - Public

2836205 - Benefit auto enrollment job for Insurance benefit is checking only default insurance plans

Symptom

Auto enrollment job for Insurance benefit is checking only default insurance plan. There are different insurance plans in the benefit, but the auto enrollment job only checks for default insurance plans.

Environment

SAP SuccessFactors Employee Central: Global Benefit

Reproducing the Issue

Run auto enrollment job for a benefit having different insurance plan and see that job is checking only default Insurance plans.

Cause

Auto enrollment job for Insurance benefit only checks for default insurance plan as of now. This is expected behavior.

Resolution

If the requirement is to have different insurance plans, then create different benefits and have separate default insurance plans in the benefits.

You can also raise an enhancement request as per KBA 2090228 to have this functionality considered in future development cycles.

Keywords

Benefit auto enrollment job, Insurance pla, default, Ineligible , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions