SAP Knowledge Base Article - Public

2836465 - Is it possible to prevent ZalgoText inputs in SAP Jam?

Symptom

  • Users creating ZalgoText (or, Glitchy Text) texts using online generators (example) and pasting them in Jam. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Jam

Reproducing the Issue

  • Go to any online ZalgoText generator (example)
  • Type any text to get the Zalgotext version of the same.
    • Example->  
      text.jpg
  • Copy the ZalgoText and paste it anyhwere in Jam (e.g. Feed post)

Resolution

  • ZalgoTexts are a result of combining Unicode characters and it is not possible to block them at the application level.
  • Human moderation is a better approach for addressing this concern. For example->
    • Deleting such posts using any admin user.
    • Have other users report this content via the Abuse Reporting feature available in Jam.

Keywords

Zalgo, ZalgoText, Zalgo Text , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration 1902