Symptom
- Add New Employee loads a blank page
- Add Contingent Worker loads a blank page
Environment
SAP SuccessFactors Employee Central - Contingent Worker
Reproducing the Issue
- Go to Add New Employee page or Add Contingent Worker Wizard.
- A blank page is loaded
Cause
- MDF objects out of sync
- The company field is not added/disabled in HRIS Element jobInfo
Resolution
To solve this issue, please follow the steps below:
Cause 1
- Run the job "MDF Object Definition To DB SYNC" (Refer KBA 2534674 - How To Fix Inconsistencies In Metadata Framework (MDF))
- Once the job completes successfully -> Test the Add New Employee Page again
Cause 2
Add company field in Manage Business Configuration > Employee Central > HRIS Elements > jobInfo
Employee Central Support Engineer Team Action: Please refer Internal Meno
See Also
- 2589774 - MDF Object Definition to DB Sync
- 2534674 - How to fix inconsistencies in MDF Objects List?
- 2500964 - Unable to activate v4admin User - System System (v4admin user is inactive)
- 2313764 - Employee Central - Post Instance Refresh
- 2277508 - BizX Platform - Lessons learned from Instance Refresh process & FAQ
- 2534674 - How To Fix Inconsistencies In Metadata Framework (MDF)
Keywords
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