SAP Knowledge Base Article - Public

2836490 - Add New Employee or Add Contingent Worker Wizard Screen is Blank when trying to access it

Symptom

  • Add New Employee loads a blank page
  • Add Contingent Worker loads a blank page

Environment

SAP SuccessFactors Employee Central - Contingent Worker

Reproducing the Issue

  1. Go to Add New Employee page or Add Contingent Worker Wizard.
  2. A blank page is loaded

Cause

  1. MDF objects out of sync
  2. The company field is not added/disabled in HRIS Element jobInfo

Resolution

To solve this issue, please follow the steps below:

Cause 1

  1. Run the job "MDF Object Definition To DB SYNC" (Refer KBA 2534674 - How To Fix Inconsistencies In Metadata Framework (MDF))
  2. Once the job completes successfully -> Test the Add New Employee Page again

Cause 2

Add company field in Manage Business Configuration > Employee Central > HRIS Elements > jobInfo


Employee Central Support Engineer Team Action: Please refer Internal Meno

See Also

Keywords

add new hire, blank page, blank page-in manage pending hire, Add Contingent Worker Wizard empty, add new employee, blank, empty, Contingent Worker, MDF Object Definition To DB SYNC, fingerprint=dd0553706c2e3c9d84212e09543cf4e7d5efe664, company , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions