SAP Knowledge Base Article - Public

2836566 - Candidates Redirected to Main Brand After Creating Job Alerts or applying to jobs on other Brands- Recruiting Management

Symptom

  • Candidates that create job alerts on other brands are redirected to the Main Brand after the job alert is created when they click on back to job listing
  • After applying to a branded jobs the Back to job listing button redirects the candidate to the main brand

Environment

  • SAP SuccessFactors Recruiting Marketing
  • SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to other Brands configured on the RMK site. 
  2. Log in to the RMK site
  3. Click on Options > Job Alerts > Create New Job Alert 
  4. On the Search by keyword type “Associate”. 
  5. Click on Preview alert 
  6. Click on Create alert 
  7. Click on Back to Job Listing / being logged out.
  8. Once logged in the candidate has now been redirected to Main Brand where the job alert is created

Cause

This is an expected behavior

Resolution

This is an expected behavior as confirmed by RMK Product Management Team and RCM Engineering Team. Changes to the current behavior will require an enhancement of the product. To see more information on our Enhancement Request process, please check this article.

Keywords

Job Alerts, RMK, Brands , Back to Job Listing , KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , Problem

Product

SAP SuccessFactors Recruiting all versions