SAP Knowledge Base Article - Public

2836593 - Not able to upload Succession Data Model (SDM)

Symptom

When uploading the Succession Data Model (SDM), the following error is seen:

"The specified file could not be parsed by the xml parser. Error reading attachment file size limit"

Environment

SAP Successfactors HCM Suite

Reproducing the Issue

  1. In Provisioning, under Succession Management
  2. Select Import/Export Data Model
  3. Select Import File > Choose File
  4. Click Submit

Cause

The setting "Enable Document Management Service (Requires Enable the Attachment Manager, Enable Generic Objects, Enable RBP)" is configured but the vendor is not specified.

Resolution

The feature can only be disabled via Provisioning > Company Settings. Please reach out to your Implementation Partner or SAP Cloud Product Support team to disable the feature.

If there is no third-party cloud storage provider, disable the setting in provisioning.

Keywords

Succession Data Model, SDM, Enable Document Management Service, DMS, attachment file size limit, BizX , KBA , LOD-SF-PLT-PRVR , Manage Provisioning , Problem

Product

SAP SuccessFactors HCM Suite 1908