SAP Knowledge Base Article - Public

2836593 - Not able to upload Succession Data Model (SDM)

Symptom

When uploading the Succession Data Model (SDM), the following error is seen:

"The specified file could not be parsed by the xml parser. Error reading attachment file size limit"

Environment

SAP Successfactors HCM Suite

Reproducing the Issue

  1. In Provisioning, under Succession Management
  2. Select Import/Export Data Model
  3. Select Import File > Choose File
  4. Click Submit

Cause

The setting "Enable OpenText Integration (Requires Enable the Attachment Manager, Enable Generic Objects, Enable RBP)" is configured but the vendor is not specified.

Resolution

  • The feature can only be disabled via Provisioning > Company Settings. Please reach out to your Implementation Partner or SAP Cloud Product Support team to disable the feature.
  • If there is no third-party cloud storage provider, disable the setting Enable OpenText Integration in Provisioning under Company Settings

Keywords

Succession Data Model, SDM, DMS, attachment file size limit, BizX, Enable OpenText Integration , KBA , LOD-SF-PLT-PRVR , Manage Provisioning , Problem

Product

SAP SuccessFactors HCM Suite 1908