Symptom
When uploading the Succession Data Model (SDM), the following error is seen:
"The specified file could not be parsed by the xml parser. Error reading attachment file size limit"
Environment
SAP Successfactors HCM Suite
Reproducing the Issue
- In Provisioning, under Succession Management
- Select Import/Export Data Model
- Select Import File > Choose File
- Click Submit
Cause
The setting "Enable OpenText Integration (Requires Enable the Attachment Manager, Enable Generic Objects, Enable RBP)" is configured but the vendor is not specified.
Resolution
- The feature can only be disabled via Provisioning > Company Settings. Please reach out to your Implementation Partner or SAP Cloud Product Support team to disable the feature.
- If there is no third-party cloud storage provider, disable the setting Enable OpenText Integration in Provisioning under Company Settings
Keywords
Succession Data Model, SDM, DMS, attachment file size limit, BizX, Enable OpenText Integration , KBA , LOD-SF-PLT-PRVR , Issues with Manage Provisioning Access Tool , Problem
Product
SAP SuccessFactors HCM Suite 1908