SAP Knowledge Base Article - Public

2836612 - Delivery address shows unexpected country description in output.

Symptom

You have a Purchase Order where the Delivery address (receiving address) and Supplier address (sender address) are in different countries, with different languages. The purchase order output is issued in the language of the Supplier. In this scenario, when you issue the output, you notice that the country of the Delivery address is in an unexpected language.

Environment

SAP S/4HANA Cloud All versions

Reproducing the Issue

  1. Create a Purchase Order
  2. The sending company is located in France for example. 
  3. The Delivery address is located in the UK for example.
  4. Save the Purchase Order.   
  5. Navigate to the Output. 
  6. Issue the Output to the screen. 
  7. The Delivery Address is in English, but the country displays as 'Royaume-Uni'

Cause

The receiving address has to comply with international postal regulations. These rules state, that the 'Country' of the Delivery address, needs to be in the language of the sender, so that the local postal service can clearly understand which country a document should be send to. The rest of the address has to be in the language of the receiver, so that the local postal service in the recipient country can read and process it further.

Resolution

Standard system behaviour.

Keywords

T005, T005T, ADDRESS_INTO_PRINTFORM, ADDR_DEFAULT_SENDER_COUNTRY, lv_sender_language, wrong language. , KBA , MM-PUR-GF-OC , Message determination and printing , BC-SRV-ADR , Address Management / Business Address Services , CA-GTF-OC , SAP S/4HANA output management , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions