SAP Knowledge Base Article - Public

2837106 - New Calibration Template not appearing under Manage Calibration Settings > Manager Template - Calibration


Calibration template is not available under Admin Center > Calibration > Manage Calibration Settings > Manager Template. This is a feature that is available when Launching Calibration forms from the Team Overview page is enabled.

**Information and screenshots taken from SAP demo environment. Any resemblance to real-world data is purely coincidental**


SuccessFactors Calibration Management

Reproducing the Issue

  1. Enable Launch Calibration From PM v12 Team Overview as outlined in  KBA 2070649
  2. Go to Admin Center > Calibration > Manage Calibration Settings
  3. Select Manager Template
  4. Click the drop down -- your template will not be available
    calibration error.png


If a template is not available, then it's either:

  • the Calibration template is inactive; or
  • the available Calibration templates are not linked to a Performance Form. this includes if the PM rating has not been defined in Data View


  • To reactivate a calibration template:
    1. Go to Admin Center > Calibration
    2. Select Manage Calibration Templates
    3. Check the column Active for the desired template
  • To link a PM form to your Calibration template properly:
    1. Go To Admin Center > Calibration
    2. Choose Manage Calibration Templates 
    3. Select your template
    4. Click Data
    5. Make sure Performance is checked
    6. Select a template, and specify a route step under At which routing step can the data be used? 
    7. Select at least one rating element for calibration (optional: define the distribution guideline)
    8. Click Views
    9. Click under the New view name
    10. Ensure that the rating element you selected under data is under Select X axis
    11. Save

See Also

2070649 - Launch Calibration From PM v12 Team Overview - Calibration


Calibration PMv12, PMv12A, PM v12A, Manage Calibration Settings , KBA , LOD-SF-CAL-ADM , Admin Tools, Permissions, Settings , Problem


SAP SuccessFactors HCM Core 1908