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2837389 - Cancel button is Inactive/Disable in Credit memo UI

Symptom

  • Cancel button is Inactive/Disable in the Credit memo UI which is in in 'Accruals Posted' lifecycle status.
  • Unable to cancel Posted Credit Memo since Cancel option is greyed out

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Transportation Management 9.1+
  • S/4 HANA 1709+

Product

SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP Transportation Management 9.1 ; SAP Transportation Management 9.2 ; SAP Transportation Management 9.3 ; SAP Transportation Management 9.4 ; SAP Transportation Management 9.5 ; SAP Transportation Management 9.6

Keywords

Cancel button, Inactive, Credit memo, Accurals posted, /SCMTMS/CL_UI_VIEWEXIT_INV, CHK_CM_EXISTENCE , KBA , TM-FRS , Freight Settlement , TM-FWS-WL , Worklist , TM-FWS , Forwarding Settlement , Problem

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