Symptom
When adding or changing a standard element field in Manage Business Configuration, there is an application error that does not save changes.:
An application error occurred. Please try again later, or notify support (with the error information of errorId=ab27f67f-73fa-42e0-89f1-e542528a49d4, fingerprint=8bde76d4b308e284627c9153863f700cecd4b06a, timestamp=2019-09-11T08:30:59.048-0400, and the version information from the current screen) if the issue keeps occurring.
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Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Profile
Reproducing the Issue
- Navigate to Manage Business Configuration
- Select Employee Profile
- Select a standard element, make a change and select Save
- Get application error
Cause
The Maximum Length field is blank:
Resolution
Add a correct value for Maximum Length and ensure the data for the field respects the length.
Keywords
SF, Success Factors, EC, BCUI , KBA , LOD-SF-EC-BCI , Manage Business Configuration (BCUI) & Data Models (XML) , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , Problem