Symptom
In Onboarding SuperAdmin > Process > Due Dates > New Due Dates some options are showing as blank.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Successfactors Onboarding 1.0
Reproducing the Issue
- Go to Onboarding SuperAdmin;
- Go to Processes > Select your process > Select your step;
- Go to Add Due Date;
- Click in the Dropdown to choose your due date;
- Some due dates are blank.
Cause
The description of these due dates are based on the field description in Onboarding Data Dictionary. So if the key does not have the description in Onboarding > Data Dictionary it's an expected behavior do not have the description in Due Dates.
Resolution
For resolve that, you'll need to include the Field Description in Onboarding Data Dictionary. Once that it's done, the field description should appear in Due Dates.
Keywords
Due Date; Blank; Field Description; Onboarding 1.0 , KBA , LOD-SF-OBD , Onboarding , Problem