Symptom
You are receiving the following error when trying to add a Follow-up activity on an Event Reason
Sorry an error occurred while executing position processes. Reclassification or Transfer Error. You cannot save your changes because rule X defined for follow-up processes for the position failed. Please contact your system administrator. Rule execution context is null, either because jobInfo is not a valid object or jobInfo has no corresponding instance
Summary: X represents the rule attached to Job Information Position Sync on Admin Center -> Position Management Settings -> Synchronization -> Rule for Synchronizing Job Information to Position
Environment
- SAP SuccessFactors Employee Central
- Position Management
Reproducing the Issue
- Go to Manage Organization, Pay and Job Structurs
- Select an Event Reason
- Select a Follow-Up Activity
- Try save the Event Reason
Result: Sorry an error occurred while executing position processes. Reclassification or Transfer Error. You cannot save your changes because rule X defined for follow-up processes for the position failed. Please contact your system administrator. Rule execution context is null, either because jobInfo is not a valid object or jobInfo has no corresponding instance
Cause
There is a miss configuration on Job Information to Position rule pointing to the wrong Job Information based object.
Resolution
- Go to Admin Center
- Position Management Settings
- Synchronization tab
- Open the rule attached on Rule for Synchronizing Job Information to Position
- Click on Make Correction
- Click to Edit the parameters
- Make sure that "JobInfo" context is defined there instead of "jobinfo"
This also can cause not sync issue as the following KBA explains: 2231532 - Job Information to Position sync does not work
See Also
Keywords
error adding follow-up activity, follow-activity issue, error when saving event reason , KBA , LOD-SF-EC-POS , Position Management , Problem