Symptom
Error Sales document & is in approval. No changes are allowed. Message no. V2468 is Raised For a Sales Order Which is Not in The Approver's Inbox
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Open an App for changing Sales Orders such as "Change Sales Order" (VA02)
- Error Sales document & is in approval. No changes are allowed. Message no. V2468 is Raised
- The sales order does not appear in the approvers inbox
Resolution
Recommended Method
- Such errors can be seen in the Apps "Work Items with Application Errors" and "Work Items without Agents".
- These apps are delivered with business catalog SAP_CORE_BC_BPM that is assigned to the business template role SAP_BR_ADMINISTRATOR.
Alternative Method
- Open the "Display Sales Order" App
- Withdraw the sales order
- Make a dummy change to the sales order and save
Keywords
Work Items with Application Errors, Work Items without Agents, SAP_CORE_BC_BPM, SAP_BR_ADMINISTRATOR, Sales document & is in approval. No changes are allowed., V2468, V2 468 , KBA , SD-SLS-SO , Sales Orders , SD-SLS , Sales , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions