SAP Knowledge Base Article - Public

2837737 - Error Sales document & is in approval. No changes are allowed. Message no. V2468 is Raised For a Sales Order Which is Not in The Approver's Inbox

Symptom

 Error Sales document & is in approval. No changes are allowed. Message no. V2468 is Raised For a Sales Order Which is Not in The Approver's Inbox

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open an App for changing Sales Orders such as "Change Sales Order" (VA02)
  2.  Error Sales document & is in approval. No changes are allowed. Message no. V2468 is Raised
  3. The sales order does not appear in the approvers inbox

Resolution

Recommended Method

  1. Such errors can be seen in the Apps "Work Items with Application Errors" and "Work Items without Agents".
  2. These apps are delivered with business catalog SAP_CORE_BC_BPM that is assigned to the business template role SAP_BR_ADMINISTRATOR.

Alternative Method

  1. Open the "Display Sales Order" App
  2. Withdraw the sales order
  3. Make a dummy change to the sales order and save

Keywords

Work Items with Application Errors, Work Items without Agents, SAP_CORE_BC_BPM, SAP_BR_ADMINISTRATOR, Sales document & is in approval. No changes are allowed., V2468, V2 468 , KBA , SD-SLS-SO , Sales Orders , SD-SLS , Sales , Problem

Product

SAP S/4HANA Cloud all versions