Symptom
You try to forward a Task 'Approval Expense Report' to a specific user but this user is not on the list of people to who you can forward the task.
Environment
SAP Business ByDesign
Reproducing the Issue
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Go to the Managing My Area workcenter.
- Go to the Approvals views.
- Select the Task for 'Approve Expense Report' you want to Forward.
- Click on Forward under Action button.
On the list, you do not see the user to whom you want to transfer the Task.
Cause
One of the reason could be that this user do not have unrestricted access to Work Center View PRO_EXPENSESANDPURCHASES. This unrestricted access needs to be configured.
Resolution
-
Go to the Application and User Management workcenter.
-
Go to the Business Users Views.
-
Search for the User and click on Edit > Access Right.
-
Search for Work Center View PRO_EXPENSESANDPURCHASES and assign it to the user.
-
On the Access Restriction Tab, search for Work Center View PRO_EXPENSESANDPURCHASES and select Unrestricted for Read Access and Write Access.
Keywords
Forward task, approval, Expense Report, , KBA , SRD-FIN-ERM , Travel and Expense Management , Problem
Product
SAP Business ByDesign all versions