2838217 - Learning Competency Ratings Not Showing in Competency Portlet

Learning rating data is not synchronized from LMS to the Competency Portlet after the learning item is completed and recorded.

• SAP SuccessFactors Career Development Planning
• SAP SuccessFactors Performance and Goals
• SAP SuccessFactors Learning

1. Log into Learning
2. Record Learning for a user
3. Check the profile and notice no competencies are recorded.

• For SF BizX <> Learning integration, if LMS would like to update rating competency data in SF BizX, the instance must have the CDP feature enabled.
• Learning uses the CDP API to write competency rating data to the database.
• For showing competency rating data from LMS, which are already saved in BizX DB, it won’t check any CDP feature, but depends on the settings in  “Processes and Forms”.
• In the process, “Competencies rating from Learning” need be checked and then competency rating data from LMS shall be able to show in Employee Profile.

Note: When Talent Intelligence Hub is enabled, you can view the associated attributes and its ratings for completed courses only from Growth Portfolio.
If your instance has TIH enabled, it is currently expected behavior that LMS only publishes the competencies to Growth Portfolio.

Please reach out to your Implementation Partner for assistance with the following:

1. Make sure the Learning and CDP features are enabled in Provisioning and UI, RBP, etc..and make all the features work correctly.

Note: For a list of features required to enable CDP, please read Career Development Planning: Implementation and Administration: Enabling Career Development Planning in Provisioning

2. In the admin tool > Configure People Profile, choose one special process, not "all data sources".
3. In the tool > Processes and Forms, edit the process you selected, and enable the checkbox "Competencies ratings from Learning"

Learning Integration with Talent Intelligence Hub

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SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Performance & Goals all versions