SAP Knowledge Base Article - Public

2838297 - Download status incorrect in Manage Payment Media

Symptom

In app Manage Payment Media, when selecting one payment media item and clicking the "Download" button, even if the file is NOT actually downloaded, the system pops up a message saying "1 file downloaded" and the status is changed to "Downloaded".

Environment

 SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to app Manage Payment Media
  2. Click on "Go"
  3. Select one payment file
  4. Click on "Download"

Cause

This is a standard system behavior.

Resolution

When the "Download" button is clicked, the browser sends a request to the internal system. The system responds and sets the status to "Downloaded" because it actually sends the response to the front end. Although the download can be canceled, the system has still sent the data.

Keywords

Manage Payment Media, download, status, cancel , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem

Product

SAP S/4HANA Cloud all versions