SAP Knowledge Base Article - Public

2838443 - Cannot change Opportunity Custom Status: "Change is not possible due to existing opportunity data"

Symptom

You want to change the Life Cycle Status for a Custom Status for Opportunities.

Environment

SAP Sales Cloud

Reproducing the Issue

  1. Go to the Business Configuration.
  2. Find the Activity Opportunities and open Custom Status.
  3. In an existing Custom Status, edit the Life Cycle Status.

Result: error "Change is not possible due to existing opportunity data".

Cause

The Custom Status is already used in an Opportunity.

Resolution

It is the designed system behaviour that the Lifecycle Status of a Custom Status cannot be changed once it is being used in an Opportunity, to avoid inconsistencies.

Keywords

custom status, lifecycle status, opportunities , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions