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2838946 - Support Team Deleted Automatically When Processor is Selected in ITSM


After selecting the support team you choose a message processor assigned to that team. After selecting the processor, the support team is automatically deleted from the support team field.

IM_SUPP_TEAM_DISABLE is not active in AGS_WORK_CUSTOM and the message processor effected has been assigned to the support team in PPOMA_CRM.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 



SAP Solution Manager 7.2


SAP Solution Manager 7.2


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