SAP Knowledge Base Article - Public

2839079 - Mandatory Fields in Data Workbench can be left empty

Symptom

You imported opportunities and were able to leave some mandatory fields like 'Name' or 'Account' empty.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Data Workbench WOC
  2. Go to Import
  3. Download the opportunity template
  4. Enter the data while leaving the 'Name' or 'Account' Field empty
  5. Import the file

Cause

Development got a lot of feedback from customers that they do not want to deal with failed messages. Therefore after alignment with the product management team, it was decided that for the technical services our aim is to accept errorneous data that can be corrected in C4C.

Resolution

This behaviour is currently the standard as decided by product management. You can also easily search for such opportunities in the OWL Advanced Search: Setting the Account ID to "Is Initial" provides a list of all such opportunities.

Keywords

KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer core applications 1908