SAP Knowledge Base Article - Public

2839253 - Cannot Save Rehire Inactive Employee Permissions Role for Manage Hire

Symptom

Cannot Save Rehire Inactive Employee Permissions Role for Manage Hire

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental

Environment

  • SAP SuccessFactors Employee Central - Role Base Permission
  • SAP SuccessFactors Employee Central - New Hire

Reproducing the Issue

  1. Go to Admin Center
  2. Search for Manage Permission Roles
  3. Select the role you need to grant the access and hit "permission"
  4. Select: Manage Hire
  5. Select: ALL and Save

2rehire.png

  1. Check If permission got Save
  2. Result: 

1rehire.png

Result: Cannot save below feature

  • Rehire Inactive Employee with New Employment
  • Rehire Inactive Employee with New Employment (by 'match' in New Recruit) 
  • Rehire Inactive Employee (by 'match' in New Hire)

Cause

Permission Role did not save at the Database level

Resolution

The company schema upgrade job needs to be run.

Please follow these direction in this KBA on how to do this

The schema's are the following:

  • Rehire Inactive Employee with New Employment: add_permission_for_rehire_inactive_employee_with_new_employment.xml
  • Rehire Inactive Employee with New Employment (by 'match' in New Hire): add_permission_for_rehire_with_new_employment_from_hire_match.xml
  • Rehire Inactive Employee (by 'match' in New Hire): add_permission_for_rehire_from_hire_match.xml
  • “Allow Manage Others Save Draft”: add_permission_for_allow_manage_others_save_draft.xml

Once you have run the job, please log back into the system and check.

If there is still issues, then the operations team may need to be involved.

Please contact your implementation partner if you don't have access to provisioning. If no access to provisioning, then please contact support.

Customer Action:

  1. Please contact Employee Central Support Engineer Team and Add the following to your case or Ticket:
  2. Customer Must Approve a written approval for an Update script at The Database Level

Employee Central Support Engineer Team Action:

  1. Please refer to Internal Meno 

After Script Run RBP refresh

  1. Go to Provisioning
  2. Company Setting 
  3. Run RBP Refresh

Keywords

ECT-123877, SRSD-58544, Manage user, Rehire Inactive Employee with New Employment, Rehire Inactive Employee with New Employment (by 'match' in New Recruit), Permission, Rehire Inactive Employee (by 'match' in New Recruit), Role Base Permission, RBP Refresh, Script, Manage Permission Role,Manage Hire , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , LOD-SF-EC-HIR-UTM , Rehire - Use this Match functionality , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , Problem

Product

SAP SuccessFactors Employee Central all versions