SAP Knowledge Base Article - Public

2839274 - Manage Pending Hires - Not able to view any employee data when performing an Internal Hire - Employee Central

Symptom

  • Unable to see some or all employee central data when trying to perform a transfer/internal hire.
  • The portlets that is displayed in the screen are not respecting the same permissions that user has on the UI.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Manage Pending Hires
  2. Click to Internal Hire a candidate
  3. HRIS portlets (Employment Details, Job Information, Job Relationships, Compensation Information) have no values.

Cause

The issue is caused by missing permission. The user accessing the data need to have the following permissions on the Employee Central as the Internal Hire action has same logic as transfer via Take Action, then user need all permission to view and edit.

  • Employee Data -> Employment Details
  • Employee Central Effective Dated Entities -> Job Information
  • Employee Central Effective Dated Entities -> Job Relationships
  • Employee Central Effective Dated Entities -> Compensation Information

Resolution

  1. Go to Manage Permission Roles
  2. Select the Permission Role for the user
  3. Grant access to required Employee Central Effective Dated Entities to View Current, Edit/Insert and Take Action (Job Information Actions, Compensation Actions, Job Relationships Actions).
    • Job Information
    • Job Relationships
    • Compensation Information
  4. Grant access to Employee Data -> Employment Details to View and Edit.

Note: If any of the permissions is missing, all the HRIS portlets will not be displayed.

See Also

2794357 - Error in Manage Pending Hire received for Internal Hires

2447070 - Manage Pending Hires | Internal Hire > Application Error Occurs when loading the Hire wizard UI after selecting an Internal Hire

2505846 - Application Error Accessing Internal Hires in Manage Pending Hires fingerprint=efd043c80e3999f1851b9a1b5f786dc430cf632e

Keywords

MPH, Manage Pending Hires, Internal Hire portlets not visible, field, not able to see data on Internal Hire, Internal Hire view, respect, permission, f4fe906ed7663a1061780f6b59a58b1d18438552, fingerprint:f4fe906ed7663a1061780f6b59a58b1d18438552, Job Information, Job Relationships, Compensation Information, Employment Details , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-RCM-MPH , Manage Pending Hire , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions