SAP Knowledge Base Article - Public

2839274 - Not able to view any employee data when performing an Internal Hire - Employee Central

Symptom

When trying to perform a transfer/internal hire you are unable to see some or all employee central data.

Also, the portlets that is displayed in the screen are not respecting the same permissions that user has on the UI.

Environment

SAP SuccessFactors Employee Central

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Manage Pending Hires
  2. Click to Internal Hire a candidate
  3. There are some HRIS portlets (Job Information, Compensation Information for example) that has no value.

Cause

The issue is caused by missing permission, the user accessing the data need to have permission to the effective dated entities on the Employee Central as the Internal Hire action has same logic as transfer via Take Action, then user need all permission to view and edit.

Resolution

  1. Go to Manage Permission Roles
  2. Select the Permission Role for the logged user
  3. Grant access to required Employee Central Effective Dated Entities to View CurrentEdit/Insert and Take Action (Job Information Actions, Compensation Actions, Job Relationships Actions).

Note: Also make sure that user has granted permission to Edit Employment Details data.

See Also

2794357 - Error in Manage Pending Hire received for Internal Hires

2447070 - Manage Pending Hires | Internal Hire > Application Error Occurs when loading the Hire wizard UI after selecting an Internal Hire

2505846 - Application Error Accessing Internal Hires in Manage Pending Hires fingerprint=efd043c80e3999f1851b9a1b5f786dc430cf632e

Keywords

Internal Hire portlets not visible, not able to see data on Internal Hire, Internal Hire view, respect, permission, f4fe906ed7663a1061780f6b59a58b1d18438552, fingerprint:f4fe906ed7663a1061780f6b59a58b1d18438552,   , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , LOD-SF-RCM-MPH , Manage Pending Hire , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions