Symptom
You noticed that during an Automatic Payment, the bank account which is being selected is not the correct one accordingly to your prioritization account configuration.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Payables Work Center.
- Select the Automatic Payments View.
- Show All Payment Proposals.
- Choose Edit.
- Navigate to the General Data tab.
- You can see that the Bank Account ID is XYZ instead of ABCD(which is the correct one).
Cause
First, you need to check if the Account is prioritized in the Business Configuration and has the Minimum and Maximum amount set in the Liquidity Management. After that, you need to check the prioritization Bank Accounts and Payment Methods for the company which the Automatic Payment is being made.
If everything is correct, and still the wrong Bank Account is being selected, then the reason why is because for that Bank Account, you have checked the checkbox for "Exclude Account from Automatic Proposals". Hence, at the time of Bank Account proposal for Payments Proposal, this Bank Account is excluded.
Resolution
You need to remove the flag "Exclude Account from Automatic Proposals" of Bank Account ABCD. After that, the correct account will be selected.
See Also
KBA 2009665 - The Bank Account is Not Selected Correctly in the Automatic Payment
KBA 1989250 - Supplier Bank Account not Proposed Correctly in the Automatic Payment
KBA 1522315 - The Bank Accounts Are Not Proposed Correctly During Automatic Payments
Keywords
Bank Account, Automatic Payments, Payment Methods, Supplier, Payable, prioritization, wrong, incorrect. , KBA , SRD-FIN-CLM , Cash and Liquity Managment , How To
SAP Knowledge Base Article - Public