SAP Knowledge Base Article - Public

2839676 - Instructor Data report with duplicated rows

Symptom

Admin runs Instructor Data report and on the output data is presenting more than one line/row for each instructor ID.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Reports
  2. search for Instructor Data report
  3. select instructor ID as criteria 
  4. check the option "Include Custom Fields" if required
  5. click Run Report or Schedule Job
  6. verify that the output data shows more that one row for each Instructor

Admin was expecting to see all basic instructor data in the same line/row.

Cause

When the features "Authorized to Teach", "Base Cost" and "Custom Fields" are added for an instructor, separate rows will come for each field in the report.

Resolution

This is an expected behavior for Instructor Data report.

If required the option "Include Custom Fields" can be unchecked, but the report will keep the same behavior for fields "Authorized to Teach" and "Base Cost".

See Also

 2613673 - Instructor data report unable to be added to user tile.

Keywords

instructor, report, duplicate, line, row, records , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions