SAP Knowledge Base Article - Public

2839741 - RMK Site Logo does not redirect to home page

Symptom

  • The logo in the header at the top of the RMK Career Site does not redirect users to the home page when clicked.
  • Clicking the logo does not result in any action, and the page remains unchanged. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to the RMK Career Site
  2. Navigate to a category page
  3. Click on the logo in the header section at the top of the site
  4. It should redirect the user to the home page, however it stays at the same page

Cause

The issue occurs because the logo URL configured in CSB in the header of the site does not include a "/" at the end of the URL.

Resolution

  1. Go to Career Site Builder (CSB)
  2. Navigate to Appearance > Styles > Headers > select the locale > Main Brand

csb styles.png

  1. Click on Logo
  2. See URL in 'Click URL (href):' field
  3. Add a '/' to the end of the URL
  4. header logo url.png
  5. Save the changes.

Once completed, users will be redirected to the home page when clicking on the logo in the header of the RMK site.

See Also

SAP SuccessFactors Recruiting Help Documentation

Keywords

RMK logo issue, header logo, Career Site Builder, RMK Career Site, logo URL, homepage redirection, SuccessFactors, Recruiting Marketing, RMK header, logo click, URL configuration, redirect issue, RMK site, main brand, header settings , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions