SAP Knowledge Base Article - Public

2839741 - RMK Site Logo does not redirect to home page

Symptom

The icon in the header at the top of the RMK Career Site does not return users to the home page when it is clicked. Nothing happens when it is clicked and it stays on the same page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Marketing (RMK)

Reproducing the Issue

  1. Go to the RMK Career Site
  2. Navigate to a category page
  3. Click on the logo in the header section at the top of the site
  4. It should redirect the user to the home page, however it stays at the same page

Cause

This issue is occurring because the logo URL configured in CSB in the header of the site does not have the "/" at the end of the URL.

Resolution

Please follow these steps to correct the issue:

  1. Go to Career Site Builder (CSB)
  2. Appearance > Styles > Headers > select the locale > Main Brand

csb styles.png

  1. Click on Logo
  2. See URL in 'Click URL (href):' field
  3. Add a '/' to the end of the URL

header logo url.png

  1. Save

Once this is completed, users will be redirected to the home page when clicking on the logo in the header of the RMK site.

Keywords

SF, Success Factors, rmk, homepage , KBA , LOD-SF-RMK-CSB , Career Site Builder , Problem

Product

SAP SuccessFactors Recruiting all versions