2839769 - Expired referrals are still being displayed after expiration - Recruiting Management

When the employee referral ownership is configured by duration and the referral expires, it is still visible on Referral Tracking page when selecting the "All" selector.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

 SuccessFactors Recruiting Management (RCM) - All versions

1. Configure the Employee Referral with ownership by duration;
2. Add a referral to the general pool;
3. After the duration period expires, open the referral tracking page and the ferral will show when clicking the all selector;

This is an expected behavior.

Disqualified, already hired and candidates who have not applied but the ownership period is over are considered as inactive referrals. Only the qualified candidates or those who are under the expiration period will show in the active selector.

For now, it is not possible to personalize the Referral Tracking page.

In the case that you would like to see any change to be implemented in the future, please consider proposing your Idea in our Community Portal so it can be considered to become a possible enhancement for future releases.

More information on how to submit an Enhancement Request can be found in KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

2081998 - Employee Referral - Recruiting Management

3438148 - Referral Tracking page customization - Recruiting Management

employee referral inactive by duration, referral tracking, inactive referral, active referral , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM , Recruiting Management , How To