SAP Knowledge Base Article - Preview

2839786 - Phone Number Formatting - How To Stop The Country Prefix Being Added

Symptom

You create a customer (example Sweden) and add a landline number starting with "0" (e.g. 0123456). You notice that the system deletes the "0" and adds the country prefix +46 (e.g. +46 123456). Your expectation is, that to keep the "0" in the landline phone number.

OR

You create a customer (example Sweden) and add a landline number including the country/region code (e.g. 0046123456). You notice that the system adds the country/region prefix +46 (e.g. +46 0046123456). Your expectation is, that the system recognizes the country/region pre-fix instead of adding it double.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 1908

Keywords

Leading zero, 0, C4C, Phone Number Formatting, Phone, Number, Formatting, Country Defaulting, Country, Defaulting, country/region, code, country/region code. , KBA , LOD-LE-MIG-CNT , LEAP Migration Content , LOD-CRM-ACC , Account , LOD-LE-BP-BC , Business Partner Business Configuration , LOD-CRM-CON , Contact , How To

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