SAP Knowledge Base Article - Public

2839805 - Candidate still shows as active in closed requisition - Recruiting Management

Symptom

When a job requisition was closed, some of the candidates that were positioned to Closed Requisition and Hired on Other Requisition statuses are still showing as active.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login as a Recruiter
  2. Open one of the requisition.
  3. Place the candidate in Hired status and closed the requisition.
  4. Notice other candidate that will be positioned in Requisition Closed status is still showing as active.

Resolution

It is an expected behavior that candidates become inactive if the operator has disqualified the candidate.

However, "Active Candidates" functionality includes all the application in open status as active even from other Job requisitions. That's why the candidates are not considered as inactive if they are automatically dispositioned by the system in "Requisition Closed" or "Hired on Other Requisition status".

See Also

2082124 - Hired Candidate, Disposition other in progress applications

2080971 - Automatically disposition non-selected applicants upon requisition close

Keywords

Closed Hired on Other Job Requisition Candidate active inactive operator recruiter , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions