Symptom
- After installing an Oracle client, the following error is seen in Event Viewer when attempting to start the Central Configuration Manager:
"The program can't start because MSVCP120.DLL is missing from your computer. Try reinstalling the program to fix this." - The environment was working before this installation.
Environment
- SAP Crystal Server
- Windows
Cause
Some of the Microsoft Visual C++ Redistributable packages were not installed or became corrupted.
Resolution
Ensure that the Microsoft Visual C++ Redistributable packages mentioned in the BI Platform Installation Guide are installed, and if necessary, repaired or reinstalled.
The BI Platform Installation Guide can be found here: https://help.sap.com/viewer/df8899896b364f6c880112f52e4d06c8/4.2.7/en-US/46b1264f6e041014910aba7db0e91070.html
Keywords
MSVCP120.DLL, , KBA , BI-BIP-CRS-INS , Installation , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CCM , Central Configuration Manager , Problem
Product
SAP Crystal Server 2016