SAP Knowledge Base Article - Public

2839886 - EC not available in the header in RUI

Symptom

 EC not available in the header in RUI.

Reproducing the Issue

You want to add the custom EC in the header section, but your unable to find that in RUI adaptation mode.

Cause

Since the company setting "Show header detail on top" is enabled, ECs are not part of this feature and hence are not visible. This is a limitation of this feature.

Resolution

As a workaround, please switch off the "Show header detail on top" setting for the EC to be visible.

Keywords

Custom EC; Header section; RUI , KBA , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer core applications all versions