SAP Knowledge Base Article - Public

2840213 - Report showing different times for expiry date/time for item within a Curriculum

Symptom

Report showing different times for expiry date/time of Curriculum

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Assign curriculum to users.
  2. Within a report, it is seen that users have a different time for the expiry date.

Cause

The time is based on users preferred timezone.

If users have a different timezone preference a difference will be seen.

EuropeBerlin.png

UTC.png

Resolution

To check users timezone -

  1. Search User 
  2. Related More
  3. Preferences
  4. Time Zone ID

Compare users timezones and if they are different. They will display differently in the report.

For example:

UTC and Central European Time (Europe/Berlin)

A two hour difference will be seen in the report.

Keywords

Report, Expire Date, Curriculum, Curriculum expire date, Timezone, User Timezone, Reports, Time difference, PA_STUD_QUAL_CPNT, Curriculum Date , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-CRI , Custom Report Issues , Problem

Product

SAP SuccessFactors Learning all versions