Symptom
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Report showing different times for expiry date/time of Curriculum
Environment
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
- Assign curriculum to users.
- Within a report, it is seen that users have a different time for the expiry date.
Cause
The time is based on users preferred timezone.
If users have a different timezone preference a difference will be seen.
Resolution
To check users timezone -
- Search User
- Related More
- Preferences
- Time Zone ID
Compare users timezones and if they are different. They will display differently in the report.
For example:
UTC and Central European Time (Europe/Berlin)
A two hour difference will be seen in the report.
Keywords
Report, Expire Date, Curriculum, Curriculum expire date, Timezone, User Timezone, Reports, Time difference, PA_STUD_QUAL_CPNT, Curriculum Date , KBA , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-CRI , Custom Report Issues , Problem