SAP Knowledge Base Article - Public

2840215 - Behaviour of recruiting tokens in SMS messages


Are tokens used in email templates also supported in SMS messages?


SAP SuccessFactors Recruiting Management


As a general rule, tokens that are supported in a manual email to candidates will be supported in a manual SMS to a candidate.

There will be tokens only supported in a specific email trigger, but standard / custom tokens from the job requisition, application and candidate profile should work in both methods of communication with the candidate.


Mobile, Texts, Not Resolving, E-mail , KBA , LOD-SF-RCM , Recruiting Management , How To


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