SAP Knowledge Base Article - Public

2840215 - Behaviour of recruiting tokens in SMS messages

Symptom

Are tokens used in email templates also supported in SMS messages?

Environment

SAP SuccessFactors Recruiting Management

Resolution

As a general rule, tokens that are supported in a manual email to candidates will be supported in a manual SMS to a candidate.

There will be tokens only supported in a specific email trigger, but standard / custom tokens from the job requisition, application and candidate profile should work in both methods of communication with the candidate.

Keywords

Mobile, Texts, Not Resolving, E-mail , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions