Symptom
- Description reverts to original description on save within a follow-up document
- New description is not saved in follow-up
- Perform copy transaction
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Environment
Solution Manager 7.2 SP07 and later
Product
SAP Solution Manager 7.2
Keywords
Copy Control, Follow Up, Description lost, ITSM, Incident Management, follow on , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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