SAP Knowledge Base Article - Public

2840230 - Administer Time Keeps Loading

Symptom

When a user opens Administer Time, the page continues loading indefinitely and appears to be unresponsive.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors HCM Suite 

Reproducing the Issue

  1. Proxy as the affected user;
  2. Access Administer Time for this user;
  3. The page appears to keep loading and no absences are displayed.

Cause

This is caused by a lack of permissions.

Resolution

  • If the Employee Time and Time Account objects are secured, please ensure to provide permission to these objects in Miscellaneous Permissions (or wherever you have set these permissions to appear).
  • If the Employee Time and Time Account objects are not secured, please ensure that the permission Metadata Framework -> Access to non-secured objects is granted

Please note:

One of these objects may not be secured. In this case the user will need permission for the object and permission for non-secured objects.

Keywords

administer time loading, administer time hangs, not loading, administer time, hangs, permission, employee time, Time Account, time off, sf, ec , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions