Symptom
When a user opens Administer Time, the page continues loading indefinitely and appears to be unresponsive.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HCM Suite
Reproducing the Issue
- Proxy as the affected user;
- Access Administer Time for this user;
- The page appears to keep loading and no absences are displayed.
Cause
This is caused by a lack of permissions.
Resolution
- If the Employee Time and Time Account objects are secured, please ensure to provide permission to these objects in Miscellaneous Permissions (or wherever you have set these permissions to appear).
- If the Employee Time and Time Account objects are not secured, please ensure that the permission Metadata Framework -> Access to non-secured objects is granted
Please note:
One of these objects may not be secured. In this case the user will need permission for the object and permission for non-secured objects.
Keywords
administer time loading, administer time hangs, not loading, administer time, hangs, permission, employee time, Time Account, time off, sf, ec , KBA , LOD-SF-EC-TIM , Time Off , Problem
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public