Symptom
- A Custom Catalog Extension had previously been published and transported to the Production System
- The catalog is no longer needed, so it has been unpublished by clicking "Revoke" in the Custom Catalog Extensions app
- A Software Collection correctly shows the change to the Custom Catalog Extension but, when exported, it fails with the error
Item check failed. Please report an case on component BC-SRV-APS-IAM
Environment
SAP S/4HANA Cloud Public Edition
Cause
Even though the Custom Catalog Extension is unpublished, it still shows as a dependency for the application it was created for
Resolution
- After unpublishing the Custom Catalog Extension, click "Remove" in the Custom Catalog Extensions app to remove it from the Application in the Custom Catalog Extensions app
- This will remove the dependency between the Custom Catalog Extension and the corresponding Custom App
- Retry the export of the Software Collection
Keywords
Export Software Collection, Item Check failed, custom catalog extension, custom app , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem
Product
SAP S/4HANA Cloud Public Edition all versions