SAP Knowledge Base Article - Public

2840284 - Failed Export after unpublishing Catalog Extension


  • A Custom Catalog Extension had previously been published and transported to the Production System
  • The catalog is no longer needed, so it has been unpublished by clicking "Revoke" in the Custom Catalog Extensions app
  • A Software Collection correctly shows the change to the Custom Catalog Extension but, when exported, it fails with the error 
Item check failed. Please report an case on component BC-SRV-APS-IAM




Even though the Custom Catalog Extension is unpublished, it still shows as a dependency for the application it was created for


  1. After unpublishing the Custom Catalog Extension, click "Remove" in the Custom Catalog Extensions app to remove it from the Application in the Custom Catalog Extensions app
    • This will remove the dependency between the Custom Catalog Extension and the corresponding Custom App
  2. Retry the export of the Software Collection


Export Software Collection, Item Check failed, custom catalog extension, custom app , KBA , BC-SRV-APS-IAM , Identity and Access Management , Problem


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