SAP Knowledge Base Article - Preview

2840389 - Resume Viewer - Error "Invalid service, please check if DMS has been configured properly" - Recruiting Management

Symptom

  1. On Resume Viewer, it shows "This candidate's resume is not available to view online at this time. You can try again later or download the resume now".
  2. When clicking on View More Details, it shows a long error message containing "...Invalid service, please check if DMS has been configured properly..."
  3. It also shows a server error when you try to download the resume.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

DMS error.jpg


Read more...

Environment

SAP SuccessFactors Recruiting Management

 

Product

SAP SuccessFactors Recruiting all versions

Keywords

attachment, resume, candidate, Invalid service, please check if DMS has been configured properly, No vendor is configured on this system! Please configure a vendor on Document Management Service setup page in Admin Center. , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.