SAP Knowledge Base Article - Preview

2840412 - JAM Notification APM: Failed to create Jam Inbox entries for following users

Symptom

  • Some users are missing the Social Learning tab on Programs or Items in the LMS
  • There are errors in the JAM Notification Automatic Process such as: "Failed to create Jam Inbox entries for following users:[userID] in group:[jam group ID]"


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Environment

  • SAP SuccessFactors Learning Management System (LMS)
  • SAP SuccessFactors JAM

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors Learning all versions

Keywords

JAM error APM notification not assigned group social learning integration missing failed to create inbox entries users students sf lms LRN-63183 CUB-51324 , KBA , LOD-SF-LMS-JAM , Integration with SAP Jam , LOD-SF-JAM-LMS , Integration with LMS , Problem

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