Symptom
- Toolbar buttons like END, Accept, Clear Interaction are not reacting
- F12 shows JavaScript Error Unable to get property 'getActive' of undefined or null reference
- Interaction Record cannot be saved
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Environment
- SAP S/4HANA for Customer Management
- SAP S/4HANA 1909
Product
SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA for customer management all versions
Keywords
Toolbar Buttons END, Clear Interaction, XSS , KBA , CRM-S4-IC-BF , S4CRM: Basic Functions , CRM-IC-FRW , Framework , CA-WUI-APF , Application Frame , Problem
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