SAP Knowledge Base Article - Public

2841132 - You are not able to edit Local Administrators Restrictions within Leads Distribution Rules although you have unrestricted access to work center Sales And Campaign Settings

Symptom

 You are not able to edit Local Administrators Restrictions within Leads Distribution Rules although you have unrestricted access to work center Sales And Campaign Settings.

Environment

SAP Cloud for Customer

Cause

The business user has to be an administrator in order to maintain Local Administrators Restrictions.

Resolution

You can assign the administrator work center following the below steps:

  1. Go to the Administrator work center.
  2. Go to the General Settings view.
  3. Click the link Business Users.
  4. Search the relevant user.
  5. Click Edit > Access Rights.
  6. You might want to consider to edit the entire Business Role, when relevant. In that case, select the Business Role and click View All.
  7. Go to the Work Center and View Assignment tab.
  8. Expand the Work Center / View ID: 'SEODADMINWCF - Administrator'.
  9. Select the 'SEOD_ADMIN_SETUP_WCVIEW - General Settings' checkbox.
  10. Save your changes.

Keywords

BRF, rules, rable, territory, leads, distribuition, local, administrators, restrictions , KBA , LOD-CRM-BRF , C4C BRF Configuration , LOD-CRM-LM , Lead Management , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions